The founder's letter
"I want to be honest with you about where things stand and where we are going."
The last few months have been the hardest since I started Ancient Healing Teas. I am a team of one. Just me. And when I saw orders growing and customers waiting, I did what I thought was right — I brought in an outside company to handle fulfillment so you could get your products faster. I couldn't stand the thought of you not getting your products when you needed them.
It was the wrong call. They didn't handle your orders the way I would have. The experience you deserved wasn't the one you received. And that sits heavy on me.
And then my customers called me — not to complain, but to tell me what those products meant to them. They couldn't find what I make anywhere else. And they told me they didn't want it from anywhere else. They wanted it from me.
Those conversations broke me open. We are not Amazon. Ninety percent of what you receive from Ancient Healing Teas is made by these hands. My hands. Every blend is crafted with intention, care, and a deep respect for the healing power of what I am putting together for you. There is no warehouse. There is no algorithm. There is a person — me — who takes what you put in your body seriously.
You are trusting me with your health and your money. I hold that trust with the deepest respect. Always have. Always will.
— Queen Amanishakhete, Ancient Healing Teas