To comply with our strict quality control procedures and ensure our herbal products' potency, we are unable to issue a refund once your online order or in shop purchase has left our Philadelphia premises. This is a safety measure to ensure none of our products have been tampered with. Thank you for understanding.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.